Prices
All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the service charge, which will be charged at the rate applicable for the date and time of your delivery. When your order is delivered you may return any item and receive a full refund if you consider that the difference between the price charged and the guide price shown on the our website is unacceptable.

Availability
If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. We will attempt to deliver a substitute item if an item you have selected is unavailable, unless you request us not to. If the substitute item is more expensive than your selected item we only charge you the price of your selected item.
Although we will always try to cater for your order, an order of a large quantity of an item will be fulfilled at the discretion of the store. For example, if you ordered 50 packets of Mine Apollo which would use up all that store’s stock, the store may only deliver 10 packets.

Acceptance
There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched (and not before), a contract will be made between you and us, and you will be charged for the goods.
The MauritianFoodsOnline.com grocery home delivery service is available for non-commercial and domestic use only. We reserve the right to refuse orders from businesses or that we consider are for commercial or other non-domestic concerns.

Weight
All weights that are displayed on our products are worked out on gross weight. The net weight of each product is provided by the manufacturer and can be found on the product labels.

Delivery
Delivery will be made to the address specified by you at the time of placing your order. We will deliver your order to the main entrance of the delivery address, as long as it is safe to do so. At your request, our driver may carry your order into the delivery address, for example, to a particular floor in an apartment block or into your kitchen but only if: a. the driver has your permission and b. our driver believes that it is safe and practical to do as you request. We always reserve the right to deliver only to the main entrance of the delivery address or as close to it as we safely can.

Please note that we deliver goods to most areas within the United Kingdom. If we are unable to delivery to your area, we will advise you at the time of entering your delivery address either in the registration or order process.

All goods must be signed for on delivery by an adult aged 18 years or over. Mauritian Foods Online follows a “Think 21” policy, so if the person receiving the goods looks under 21, proof of age will be requested. If proof is not available and there is no-one of that age at the address when delivery is being made, the goods may be retained by the driver. If we attempt to deliver your order to the delivery address as arranged with you but there is nobody at the delivery address to accept your order, the driver will leave notification of attempted delivery and you will need to contact us to re-arrange delivery (see below for contact details).

In these circumstances, if we have to return to deliver the goods, a further charge may become payable provided that delivery is attempted at the agreed time.
Whilst we make every effort to deliver all your goods in the agreed time, we will not be liable if we fail to do so in part or in full due to circumstances beyond our control.

General
These Product Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.
If any of these Product Terms is held by any court of competent authority to be unlawful, invalid or unenforceable, in whole or in part, this will not affect the validity of the remaining Product Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

Customer Services
We hope that you’ll find shopping online with us straightforward, but just in case you have any questions, our customer services team is on hand to help.
Call us on 0208 803 7191
 Opening hours:
Monday to Friday – 7am to 10pm
Saturdays – 8am to 9pm
Sunday – 9am to 9pm

 
MauritianFoodsOnline.com  is operated by Damini(London)Ltd (Company Number 10153962). Registered in England. Registered Office: Edmonton Green Shopping Centre
London N9 0TZ. VAT Registration Number: GB 243 1157 39